- Question
- Overall satisfaction
- Category
- Satisfaction
- Responses
- 0
- Average
- Empty
- Action
- Empty
Surveys & feedback · Satisfaction survey
Satisfaction survey and improvements
For asking people who joined a meetup, class or service how satisfied they were and sorting out improvements
Only you can see the new document. Checks and statuses start empty, and share links, polls and surveys open when you publish them yourself.
Satisfaction survey and improvements
- Survey audience
- Not set
- Audience description
- Not set
- Response period
- Not set
- Assignee
- Not set
Note who you're surveying and the response period, then adjust the questions to fit your situation.
About this survey
Say in one sentence what the survey is about and how the responses will be used.
Responses are compiled anonymously, and we'll let you know what we improved.
•
Time to respond: about 3 minutes
Satisfaction survey and improvements
Overall, how satisfied were you? *
- Very satisfied
- Satisfied
- Medium
- Dissatisfied
- Very dissatisfied
What did you like most?
- Format
- Content
- Time and venue
- The people there
- Guidance and service
- Price
How likely are you to recommend this to others? *
0 means not at all, 10 means definitely.
Number
Will you use it again?
- Definitely
- If circumstances allow
- Not sure yet
- No, I won't
If you could change one thing, what would it be?
Long answer
I have read how responses will be used.
People can take part once the owner publishes it in the new document.Checkbox
Results summary
When the response period ends, note the count and average for each question and decide on actions.
| Question | CategoryLabels | ResponsesNumber | AverageNumber | ActionStatus |
|---|---|---|---|---|
| Overall satisfaction | Satisfaction | 0 | Empty | Empty |
| Recommendation score | Recommendation | 0 | Empty | Empty |
| What went well | Satisfaction | 0 | Empty | Empty |
| Improvement suggestions | Improvement | 0 | Empty | Empty |
- Question
- Recommendation score
- Category
- Recommendation
- Responses
- 0
- Average
- Empty
- Action
- Empty
- Question
- What went well
- Category
- Satisfaction
- Responses
- 0
- Average
- Empty
- Action
- Empty
- Question
- Improvement suggestions
- Category
- Improvement
- Responses
- 0
- Average
- Empty
- Action
- Empty
Read the improvement suggestions from below-average responses first.
Follow-ups
Turn the improvements from the results into tasks, with an owner and a due date.
Follow-ups
| Action | Source question | Priority | Assignee | Due date | Progress |
|---|---|---|---|---|---|
| Apply the most common improvement suggestion | Improvement suggestions | Not set | Not set | Not set | Not set |
| Tell respondents the results and improvements | Recommendation | Not set | Not set | Not set | Not set |
| Keep what people liked next time too | Satisfaction | Not set | Not set | Not set | Not set |
- Source question
- Improvement suggestions
- Priority
- Not set
- Assignee
- Not set
- Due date
- Not set
- Progress
- Not set
- Source question
- Recommendation
- Priority
- Not set
- Assignee
- Not set
- Due date
- Not set
- Progress
- Not set
- Source question
- Satisfaction
- Priority
- Not set
- Assignee
- Not set
- Due date
- Not set
- Progress
- Not set
☐
The survey link is sent to the respondents.
☐
Response counts and averages are entered in the results table.
☐
Owners and due dates are set for improvement actions.
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A summary of the results is shared with respondents.